Privacy Policy

This Privacy Policy explains how Bazentica Private Limited ("Bazentica", "we", "us") collects and uses personal data through this website. We process personal data in line with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian law.

1. Who we are

Bazentica Private Limited (CIN U46909UP2025PTC228989) is the Data Fiduciary for personal data collected on this website. Our contact details are on the Contact page.

2. What we collect

• Enquiry and quote forms: name, company, city, state, country, phone or WhatsApp number, email, buyer type, product interest, quantities, sizes, port and Incoterms, your message and any file you attach.
• Catalogue download: name, email and phone number.
• Technical data: IP address, browser type and pages visited, used for security, spam prevention and, if enabled, analytics.

3. Why we use it

We use your data only to answer your enquiry, send quotations and samples, process and deliver orders, keep business records required by law, and protect the website from spam and misuse. We do not sell your personal data.

4. Consent

By submitting a form you consent to us using the data you provide for these purposes. You can withdraw consent at any time by emailing us. Withdrawal does not affect processing already carried out, or records we must keep by law.

5. Sharing

We share data only where needed to serve you: with transport, courier and shipping partners, inspection agencies, banks and payment providers, our email and hosting providers, and government authorities where the law requires.

6. Storage and security

Enquiries are stored on our secured web server and in our business email. Access is limited to authorised staff. We keep enquiry data for as long as needed for the business relationship and for legal and tax record-keeping, and then delete it.

7. Your rights

Under the DPDP Act you may ask to access, correct, update or erase your personal data, and to nominate another person to exercise your rights. You may also raise a grievance with us. To use these rights, contact us by email or phone. If you are not satisfied with our response, you may approach the Data Protection Board of India.

8. Cookies and analytics

This website uses only the cookies needed for it to work. If Google Analytics is enabled, it uses cookies to measure visits in aggregate. You can block cookies in your browser settings.

9. Changes

We may update this policy. The date at the top shows the latest version.